In case of need, the company will send experienced technical engineers to the site in time to provide services to users.Face-to-face communication and discussion with users for reliable and effective fault prediction, problem tracking, exception removal, and system optimization.

If there is an authorized office in the local city, the authorized office is responsible for providing localized on-site technical support; if travel is required, the user shall bear the cost of travel and accommodation and the labor cost of the maintenance engineer.

Provide user training services according to the product training plan, including product installation, configuration, operation and use and application case demonstrations, and provide relevant training materials

All training courses are taught by technicians with good theoretical literacy and rich practical experience. Free operation training for users is provided; training materials are appropriately charged.

Provide user tracking services, record user problems at any time, and solve problems as soon as possible. After the project is completed, users will be visited from time to time.

Send information to users regularly to provide introductions of new functions, new technologies and new trends.